Reference

Privacy Policy for your India account

This Privacy Policy explains how we collect, use, protect and share the data linked to your q777 account, wallet actions and lobby activity.

Account dataUPI recordsCookie choicesSupport requests
q777 Privacy Policy for your India account
PRIVACY HELP

Contact paths for privacy requests

Use the contact path that matches your privacy request so we can locate your account and respond without asking for more data than needed.

Account privacy email Send privacy requests through the email address shown inside your account area. We use that route for data access, correction, deletion assessment and questions about how account records are stored or shared.
Live chat handoff Start with chat when you need help finding the right privacy route. Our team may move the matter to email if identity checks, payment references or written confirmation are needed.
Wallet record query For UPI, Paytm or PhonePe privacy questions, share the transaction reference and approximate time. We use those details to trace the record without exposing unrelated account activity.
DATA HANDLING

What we do with your data

We handle privacy work as part of account security, not as an afterthought. That means access logs, cookie settings, verification records and wallet references are kept under controlled access.

Account setup data

When you join, we collect details such as mobile number, email, login credentials and region signals. These help us create your account, protect access and confirm availability where local law permits.

Payment reference use

UPI, Paytm, PhonePe and Google Pay references are used to match wallet requests, investigate failed transfers and answer your payment privacy questions. We avoid showing full records unless needed for verification.

Cookie controls

Cookies help keep you signed in, remember language choices and detect unusual access. You can change browser cookie settings, though some account and wallet features may need session cookies to work.

Game session records

Rooms such as Roulette, Football Strike and Fishing God create session logs. We use those logs for account history, dispute checks, security monitoring and service checks tied to your account.

Retention checks

We keep account, wallet and support records only for business, security and legal needs. When a record is no longer required, we remove it or reduce it so it no longer identifies you.

Change requests

You can ask us to correct profile data, send a copy of certain records or assess deletion. We may refuse a request if law, security checks or unresolved transactions require retention.

Privacy questions for India accounts

These answers explain common privacy requests in plain language. They are meant to help you understand what we collect, why we collect it and how you can contact us. If your situation involves a live wallet matter or account access issue, use the support route inside your account.

We collect data needed to create and secure your account, such as contact details, login signals, region checks, wallet references, game session records, device data, cookie choices and support messages you send us.

We keep payment references to match deposits and withdrawals, investigate failed requests, answer wallet questions and meet record duties that may apply. These records are linked to your account and handled with restricted access.

Yes. Send a request through the account privacy email with your registered contact detail. We may ask for identity confirmation before sharing a copy, so your records are not sent to another person.

Cookies keep your session active, remember basic settings and help detect unusual account access. You can manage cookies in your browser, but blocking essential cookies may affect login, wallet checks or security prompts.

We share limited data with service providers that help with hosting, payments, identity checks, analytics, security and support. We also respond to lawful requests when required. We do not sell your personal data.

Contact support from your account and explain which detail needs correction. We may request proof before changing contact data, payment identifiers or region details, especially when the change affects wallet access.

You can ask us to assess deletion of personal data. Some records may need to be kept for security, unresolved wallet activity, fraud prevention or legal duties, and access remains subject to local law.